Facilitating Business Process Standardization and Reuse

ARC LINKAGE GRANT: "Facilitating Business Process Standardization and Reuse" (LP110100252)

Primary RFCD: 0806 INFORMATION SYSTEMS

PERIOD: 2011 - 2013

INVESTIGATORS:
Dr Marcello La Rosa
A/Professor Jan Recker
Professor Michael Rosemann
Professor Arthur ter Hofstede
Benjamin Leahy (Business Analyst, Suncorp)

ARC BUDGET: AUD$210,000

• 2011: $70,000
• 2012: $70,000
• 2013: $70,000

SUNCORP BUDGET: AUD$90,000

• 2011: $30,000
• 2012: $30,000
• 2013: $30,000

SUMMARY:
One of the most pressing management challenges of today's organisations lies in the reuse and standardisation of best practices across different sectors, products or units. This project aims to design and develop an innovative process model repository and appropriate governance structures to efficiently and effectively support the standardisation and reuse of best practices. The project is co-founded by Suncorp, one of Australia’s top 25 listed companies and Queensland's largest listed corporation. Suncorp provides a range of banking and insurance products directly to customers through an extensive branch and agency network, call centre operations, on-line facilities, and through intermediaries and corporate partners. The collaboration with Suncorp will offer the opportunity to work with real-life business process models, and the possibility to conduct case studies to validate the outcomes of this research

For more information on the project, please visit the Apromore website.